Velvet Hour

iPad Cases

Frequently asked questions

Every piece is designed with intention—from the patterns to the final unboxing moment. We don’t do generic. Everything is created to make gifting feel thoughtful, elevated, and a little more personal.

Yes. Each item is created to order to ensure the highest quality every time. It also allows us to focus on design over excess—nothing sitting, nothing wasted.

Orders are typically processed within 2–5 business days, with shipping times varying by location. You’ll receive tracking as soon as your order is on its way.

Because each item is made to order, we don’t accept returns for change of mind. If something arrives damaged or incorrect, we’ll make it right—just reach out within 7 days of delivery.